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LPGA to launch inquiry into Solheim Cup fan transport mess

Kenton Alexander by Kenton Alexander
September 16, 2024
in Golf
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LPGA commissioner Mollie Marcoux Samaan says the LPGA will conduct an inquiry into transport blunders that kept thousands of fans from seeing the start of the Solheim Cup. ©AFP

Gainesville (United States) (AFP) – An inquiry will be made into why thousands of Solheim Cup fans were left waiting for hours on Friday in shuttle bus lines, LPGA commissioner Mollie Marcoux Samaan said on Saturday. Too few buses and more fans than expected left parking lots crowded, causing some fans to head home Friday. School buses were among the vehicles brought in to avoid a repeat of the opening-day disaster.

Samaan called it “an LPGA issue” and said it was a miscalculation rather than being cheap about spending. “It wasn’t trying to cut costs. It was trying to do what was going to work for the tournament,” Samaan said. “I don’t want to get into exactly who, the details of responsibility. At the end of the day, I’m the leader of the organization and I have to own it.”

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The transport blunder gave one of women’s golf’s premier events a black eye before it even began. “It was disappointing. We’re not happy with what happened,” Samaan said. “I don’t think it’s going to be long-term damages to us. We have to make sure our fans know how much we care about them and how much we whiffed.” The LPGA, Samaan said, will conduct an inquiry into what went wrong. “I think it’s our responsibility to diagnose where the problems occurred, why they occurred, and to dig in,” she said. “All you can do in life is make sure you’re fixing it and getting better and making sure it never happens again.”

The LPGA sent an apology message to ticket buyers and offered two free tickets to anyone impacted. Record crowds above 130,000 for the week didn’t result in record transport measures. “There weren’t enough buses,” Samaan said. “We had additional buses coming on, but they weren’t at the right time. There was more traffic than we anticipated in the morning. The staging and the loading out there wasn’t sufficient or efficient. We just didn’t have enough manpower out there.”

Samaan was also unhappy with the lack of filled stands at the usually raucous first tee, saying, “I think there were more fans waiting at the staging area.” On Saturday, there were more buses and they ran earlier with the course opening sooner. Volunteers were moved to a new lot. “We’re not patting ourselves on the back. This is what it should have looked like yesterday,” Samaan said. “We own it. There were miscalculations and the planning was not sufficient.”

Samaan said she had no idea how many buses were used Friday or added for Saturday. “Every day you have to earn the trust of your fans,” she said. “We’re going to just keep working on it. That’s all we can do.”

© 2024 AFP

Tags: GolfLPGAsolheim cup
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Kenton Alexander

Kenton Alexander

Kenton, a seasoned 60-year-old sport journalist with a lifelong passion for baseball. Hailing from the heartland of America, Kanton's love affair with the game began in his childhood, where he spent countless hours honing his skills on the diamond. As he grew older, David's fascination with sports only deepened, leading him to become an official for baseball matches, where he gained a unique perspective on the intricacies of the sport. Armed with a wealth of knowledge and experience, Kenton transitioned seamlessly into sports journalism, where he has become known for his insightful analysis and captivating storytelling. From the crack of the bat to the roar of the crowd, Kenton's journey from a baseball-loving kid to a respected journalist is a testament to his enduring passion for the game.

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